Link to Kalona Cooperative Telephone Company
 


Inside This Issue

Surfer Beware
Hackers Now Compromising Legitimate Websites

Telemarketing Firms Posing As Firefighters
New Scam To Take Your Money

KCTC Spam & Virus Protection
Report Update

CPNI: How Will It Affect You?
An Important Notice From KCTC & The FCC

Ask The Help Desk
What Do The Terms "Freeware" And "Shareware" Mean?

Sites Of The Month
Great Sites To Check Out In May

Short Tutorial
Removing Contacts From Your Address Book




   


Dear KCTC Internet Subscribers

We've filled this May issue with information you need to know as well as fun ideas for our environment. First, there's a warning that hackers are now compromising legitimate websites to launch attacks, along with tips on what to do to help protect your computer. Keep reading to understand the difference between freeware and shareware, and learn how to remove contacts from your e-mail address book. The Great Sites section then offers ways to help you enjoy spring even more — including a new action flick, RV vacation pointers, and recipes for grilling.

To see what's inside this issue, simply scroll down the eNewsletter or click on the links within the index to the left. Thanks for reading!

- The KCTC Internet Team


PS - As you can see, we have changed the appearance and layout of the KCTC eNewsletter.
Send an email to feedback@kctc.net to let us know what you think.


 

 
 

 

Surfer Beware - Hackers Now Compromising Legitimate Websites

In the past, users had to visit intentionally malicious websites or click on spam e-mail attachments to become a victim of a security threat. Now hackers are starting to compromise legitimate sites and use them as a distribution medium to attack home and enterprise computers. Symantec, a leading cybersecurity firm, recently reported that it detected 711,912 such threats last year, compared with 125,243 in 2006.

According to Symantec, the attacks are particularly targeting sites that are likely to be trusted by end users. These include major search engines like Google, browsers like Mozilla, and social networking sites like Facebook. In the case of Google, hackers use a chink in Google's site to redirect unsuspecting PC users to sites tainted with malware. This enables them to use the PCs to spread spam and carry out scams. Typically, it also lets the hackers embed a keystroke logger to collect passwords and other sensitive data. Google is working on new tools to detect and block malicious Web pages.

To protect your computer, we strongly encourage our Internet customers to be diligent about security and regularly update your antivirus software. New viruses and worms are discovered daily and can be spread many ways — over networks, through attachments, through even legitimate websites, via devices connected to your computer, and by storage media such as Zip drives and CDs. Remember to also scan all file attachments of incoming e-mail messages, even messages from people you trust. You have the ultimate responsibility for protecting your computer against these threats.

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Telemarketing Firms Posing As Firefighters - New Scam To Take Your Money

From "The Iowa Firefighter" - Residents should be aware that a telemarketing firm calling from the 515 area code has been contacting people saying they are raising money for Iowa firefighters.

This is not a campaign conducted by the Iowa Firemen's Association

One firefighter reported being contacted 15 times in a three week time span. In questioning the telemarketers, the firefighter was told the money will be distributed to departments in Iowa, but unable to tell him how this would be done. They also said it would be distributed to burn victims, and would help send burn victims to camp. He said the telemarketers led him to believe this had been commissioned by the "Iowa Firefighters."

Brian Seymour, President of the Iowa Firemen's Association, said, "We have had similar problems in the past, and we encourage community members to donate directly to their local fire department, and not through a telemarketing program."

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KCTC Spam & Virus Protection - Report Update

LAST MONTH'S SPAM AND VIRUS NUMBERS

Email messages sent to KCTC customers: 10,394,051
SPAM email messages blocked by KCTC filters: 10,086,197
Percent of email received by KCTC servers as SPAM: over 97 %
Virus-infected email messages blocked by KCTC: 284

Check the KCTC Quarantine Report to see which messages are being filtered out by the KCTC spam filters, or use the "Quarantine" tab on KCTC Webmail. These features, typically offered by other ISPs as part of a higher priced "Advanced email" service are included as a free, standard feature of all KCTC email accounts. For more information on the Quarantine option, go to the Quarantine Section of the Webmail Help Page.

Please visit www.kctc.net/services/spam.html for more information on KCTC spam and virus filtering. Check http://status.kctc.net for up-to-date information on KCTC's Internet Services.

KCTC offers a CONVENIENT monthly service to our customers who are tired of pop-ups and spyware, don't want the responsibility of maintaining Microsoft Critical Updates, or don't know when to download the latest virus definitions. SecureIT from SecurityCoverage and KCTC provides you with:

  • Fully managed 24-7 virus protection
  • Automated patch management for critical Microsoft patches
  • Fully managed spyware detection and removal
  • Hard drive optimization & notification
  • Integrated Internet pop-up blocker
  • Urgent alerting & notification
  • Monthly summary report

For more information about the SecureIT service, please visit http://www.kctc.net/SecureIT, or call or stop by the KCTC office at 510 B Ave., Kalona - 319.656.3668, or email kctc@kctc.net.
Please note: this service is only available to Windows users.

WAIT! - If you like to be hands on with your computer and manage things yourself, then the SecureIT service might not be for you - but we have another option. Go to http://www.kctc.net/security for a list of links to FREE utilities that can help you with virus protection, spyware removal, pop-up blocking, and other Internet related issues. While these sites are recommended by the KCTC Internet department, KCTC provides no guarantee, real or implied, with software found on linked pages - use at your own risk. This software must be managed by the user in order to be effective.

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CPNI - How Will It Affect You?- An Important Notice From KCTC And the FCC

The Federal Communications Commission (FCC) has implemented Customer Proprietary Network Information (CPNI) rules to protect your telephone account and billing records. Effective December 8, 2007 the new rules allow Kalona Cooperative Telephone Company (KCTC) employees only to discuss account information with the person(s) listed on an account. The FCC rules require KCTC employees to authenticate any person seeking information concerning a telephone account, such as amount due and call detail. This ruling will affect a customer's ability to make payments in person, or to make changes to their account over the phone. When doing business in person, a State or Federal photo ID will be required to obtain any account information.

To make changes to an account a caller must be identified as the account owner or must be previously listed as an authorized contact. An authorized contact may be a spouse, an adult child executor in charge of finances, or any other person who is able to make decisions regarding your telephone account. Authorized contacts will not be listed in the telephone directory, nor be entitled to voting privileges or capital credit. It is in your best interest to add authorized contacts to your account as soon as possible.

The information above was sent to all current KCTC telephone customers. Another CPNI notice will be sent this month. If you have questions or concerns about CPNI regulations please contact the KCTC business office at 319-656-3668, or email kctc@kctc.net

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Ask The Help Desk - What Do The Terms "Freeware" And "Shareware" Mean?

Question: I've heard the terms "freeware" and "shareware" used to describe software programs. What exactly do these terms mean?

Answer: Freeware is software that is made available by its originator for unlimited use by anyone at no charge. By contrast, shareware is software that is freely distributed but for which the author expects payment from people who decide to keep the software after a trial period and continue to use it. Freeware and shareware are widely available online in many different software categories.

Before you download anything, however, research the website and software to make sure both are reputable. You should also have antivirus software installed on your computer and keep it updated.

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Sites Of The Month - Great Sites To Check Out In May

Indiana Jones is Back
http://IndianaJones.com - The fourth installment of the Indiana Jones franchise comes to the big screen this month nearly two decades after the last one. Indiana Jones and the Kingdom of the Crystal Skull boasts all the action that fans have come to expect, from car chases to Indiana Jones wielding his trademark bullwhip. The film stars Harrison Ford and is led by famous filmmakers George Lucas as executive producer and a writer, and Steven Spielberg as director. Get a sneak peak here and enjoy classic clips from previous installments.

ABCs of RVs
http://GoRVing.com - It's time to plan your summer road trip. Ever thought about traveling in an RV? You can take the comforts of home with you wherever you go, and enjoy the freedom to really explore the great outdoors. If you're new to RVing, this site is the place to start. You'll find descriptions for all RV types, shopping and rental information, travel ideas, a campground database, driving and towing tips, and even a free "getting started" CD-ROM or DVD.

Making Sense of Dollars
http://finance.yahoo.com/how-to-guide/index - With the rising costs of today's economy, it's more important than ever to make smart moves with your money. Check out this comprehensive How-to Guide on the Yahoo! Financial site for lots of practical tips and online tools. From advice on how to get out of debt to savings ideas for college, there's a wealth of information at your fingertips.

Race Around the Indy 500
http://Indy500.com - The theme of the 92nd Indianapolis 500 is "Fuel the Dream." No wonder, since this is definitely a sporting event that many dream of competing in (or simply attending). This year's field of 33 starting drivers on May 25 will include a history-making driver: Illinois native Danica Patrick captured the Indy Japan 300 title in April, making her the first woman to win an IndyCar race. Do a few laps around this site to see updates on the practice runs, review race history, get ticket information, and read the personal "500" stories of other fans.

Get Grilling
http://weber.com/bbq/pub/recipe - The Weber name has become synonymous with grilling. Before you fire up the grill for the warm weather season ahead, go straight to the source for lots of expert advice and new recipe ideas. To keep the inspiration coming for weekend parties, sign up to receive the Recipe of the Week each Friday.

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Short Tutorial - Removing Contacts From Your Address Book

Let's face it -- the people in our personal and professional lives come and go. If your e-mail address book is cluttered with names from inactive relationships, you're wasting time wading through an unnecessarily long list.

To remove contact information from your address book, follow the steps below for your specific e-mail program:

Removing Contacts From Your Address Book When Using Outlook Express 6 and Windows XP SP2 Home Edition

1.    With Outlook Express 6 open, click your cursor arrow on the "Addresses" button located on the toolbar.

2.    Click on the contact you want to delete. (The contact's name will be highlighted when you click on it.)

3.    Click on the "Delete" button located on the toolbar.

4.    The Address Book - Main Identity dialogue box will appear asking if you are sure you want to permanently delete the selected item. Click the "Yes" button.

5.    Close the Address Book - Main Identity dialogue box by clicking on the red "X" in the upper right-hand corner. The selected contact is now deleted.

Removing Contacts From Your Address Book When Using Thunderbird 1.5 and Macintosh OS X 10.4, Windows XP SP2 Home Edition, or Windows Vista Home Premium

1.    With Thunderbird open, click your cursor arrow on the "Address Book" button located on the toolbar.

2.    Click on the contact you want to delete. (The contact's name will be highlighted when you click on it.)

3.    Click the "Delete" button located on the toolbar. The selected contact is now deleted.

Removing Contacts From Your Address Book 4.0.4 When Using Mail 2.1.1 On Macintosh OS 10.4.9

1.    With Address Book open, click your cursor arrow on the "All" icon in the "Group" field.

2.    Click on the entry you want to delete in the "Name" field to select it. (The contact's name will be highlighted when you click on it.)

3.    Click on the "Edit" menu and select "Delete Card" from the drop-down menu. The selected contact is now deleted.

Removing Contacts From Windows Contacts (Address Book) When Using Windows Mail and Windows Vista Home Premium

1.    With Windows Mail open, click your cursor arrow on the "Contacts" button located on the toolbar.

2.    Select the contact you want to delete. (The contact's name will be highlighted.)

3.    Click on the "Delete" button located on the toolbar.

4.    The Delete File dialogue box will appear asking if you are sure you want to move this file to the Recycle Bin.

5.    Click the "Yes" button. The deleted contact will be moved to the Recycle Bin where it will remain until the bin is manually emptied.

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We hope you found this newsletter to be informative. It's our way of keeping you posted on the happenings here. If, however, you'd prefer not to receive these bulletins on a monthly basis, click HERE.

Thanks for your business!

Best regards,

Justyn Miller
General Manager



Kalona Co-op Telephone Co.
510 B Ave
Kalona, IA 52247

319-656-3668

(We have used our best efforts in collecting and preparing the information published herein. However, we do not assume, and hereby disclaim, any and all liability for any loss or damage caused by errors or omissions, whether such errors or omissions resulted from negligence, accident, or other causes.)

©2008 Kalona Cooperative Telephone Company
Trademarks: All brand names and product names used in this eNewsletter are trade names, service marks, trademarks or registered trademarks of their respective owners.