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KCTC Voicemail Support
Setting up your KCTC E-voice account
Before you can make full use of E-voice, KCTC’s new voicemail
system, you will need to set up your account by calling 656-MAIL(6245)
from your own telephone. When prompted, enter the PIN# 0000.
First Time sign-in involves three steps:
- first you must change your PIN
- then you must record your name
- finally you must choose a greeting to play to
callers
You may skip first-time sign-in once by pressing
the * key twice, but after skipping it once, you must complete the
setup the next time you call in.
Changing your PIN
First, to secure your account, you must set up a
new PIN.
- Enter a new PIN, pressing # when finished.
- Confirm the new PIN by re-entering it and pressing
# when finished.
- Next, you are prompted to record your name. Record
your name and press # when finished.
Choosing a greeting
Once you have successfully recorded your name, you
are prompted to select a greeting. You can use a number of different
types of greeting.
- To record a personal greeting, press 1. Record
your personal greeting, and press # when finished.
- To use a system-generated greeting that announces
your recorded name, press 2.
- To use a system-generated greeting that reads
out your phone number, press 3.
- To use a system-generated greeting that neither
announces your name nor reads out your phone number, press 4.
An announcement plays back your selected greeting.
- To record or select a different greeting, press
1.
- To save it and use it as your greeting, press
#.
This is the last step in setting up your mailbox.
Once you have finished, you are transferred to the Main Menu.
For more information, including a full voicemail
manual, please visit: voicemail.kctc.net
or www.kctc.net/voicemail
The E-voice Main Menu
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