Your privacy matters to us. We pledge to protect your privacy and keep your trust. We respect your right to keep your personal information private. As Kalona Cooperative Technology Company provides products and services to you, we gather information about the quality, technical configuration, type, destination, and amount of products and services you use. We also gather data during application processes. This information is known as Customer Proprietary Network Information (CPNI) and “Non public Personal Information”.
Under federal law, you have a right and KCTC has a duty, to protect the confidentiality of your CPNI. KCTC will not disclose or sell this information, unless required to do so by operation of law; or upon receipt of an affirmative written request by a customer. KCTC, may share or permit access to your CPNI on a limited, as-needed basis with trusted agents and contractors that assist us in providing you with communications related services. Agents and contractors share a concomitant duty to protect your CPNI. Know that we limit access to your personal information to those employees and other third parties or contractors who must use the information to provide products and services to you. Further sharing of this information is restricted by our employee handbook, non-disclosure agreements and the law, in order to guard your personal information.
- Since 1905, KCTC has helped the Kalona community stay connected with the latest advancements in clear, dependable telecommunications services. As a local provider, KCTC offers an expanding array of communications options along with responsive, personal service. KCTC customers now enjoy Fiber-to-the-Home technology, delivering the latest in home entertainment and Internet access right to the customer’s door.