A new era for the Kalona Cooperative Telephone Company began in 1980 with the construction of a new $250,000 facility at 510 B. Ave. The 8,000 square foot building more than doubled the size of the existing facility, and today it still houses expanded office space, a service garage, warehousing space, a conference room, and retail services. A new DCO Stromberg-Carlson switch was installed in May of the next year to replace the old step-switch technology. This digital/analog combination switch allowed KCTC customers access to many new custom calling features, including call waiting, call forwarding, conference calling, 30 number speed dial and many others. Also installed was a new IBM computerized records management system, the first of its kind installed in a small Iowa telephone company. These new features required an increase in the local resident rate to $7.50 per month.
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