Facility Expansion

In 1993 the Kalona Cooperative Telephone Company constructed a new building adjacent to the existing facility to meet some pressing needs of the community. The 5,600 square foot building was built to be fully handicapped accessible, with a large lobby area, an office...

A 10 Year Plan

In 1991 the board of directors approved a progressive 10-year plan to move the company toward an all-fiber network and interactive video service delivery. Other services, such as video-on-demand, home shopping, high speed data, and home banking were also discussed....

CONVERGENCE

The buzzword in the industry in the late 80’s was convergence: the merging of telecommunications with multimedia formats. General manager Ray Marner, working closely with the board of directors, researched applications for convergence in Kalona. To that end, many...

A New Era

A new era for the Kalona Cooperative Telephone Company began in 1980 with the construction of a new $250,000 facility at 510 B. Ave. The 8,000 square foot building more than doubled the size of the existing facility, and today it still houses expanded office space, a...

Advancements Lead to New Services

By 1979 KCTC had become the most advanced telephone company in the area, which included Northwestern Bell, General Telephone, Continental Telephone, as well as independent companies. It offered many new services to its customers: answer and transfer, answer record and...