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Iowa Wireless Services announced its partnership with the Kalona Cooperative Telephone Company in 1999, bringing digital wireless service to the area. Built-in features of the service would allow customers to send and receive an e-mail, voice mail, and text messaging all in one unit. KCTC replaced outdated copper lines to Wellman and to Sharon Center/Hills exchanges with fiber optic cable and continued to deploy fiber in other areas throughout the exchange.
In July of 2000, a PCS tower was completed to include the town of Washington in KCTC’s expanding digital wireless coverage. KCTC partnered with three established local businesses in Washington to support the growing PCS customer base in that area.