Farmtel Customer Survey Farmtel Customer Survey Please provide your first name: * Account Holders First Name Last Name * Account Holders Last Name Business Name (if applicable) Service Address * Email * Phone How satisfied are you with the broadband service you've received from Farmtel? 1 Star 2 Stars 3 Stars 4 Stars 5 Stars On a scale of 1 to 5 with 1 being very unsatisfied and 5 being very satisifed. What were the primary reasons you chose Farmtel previously? Reliability Speed Cost Customer Service Local Company Please select all that apply Rate your satisfaction of the following during your time as a Farmtel Customer: Reliability 1 Star 2 Stars 3 Stars 4 Stars 5 Stars On a scale of 1 to 5 with 1 being very unsatisfied and 5 being very satisifed. Rate your satisfaction of the following during your time as a Farmtel Customer: Speed 1 Star 2 Stars 3 Stars 4 Stars 5 Stars On a scale of 1 to 5 with 1 being very unsatisfied and 5 being very satisifed. Rate your satisfaction of the following during your time as a Farmtel Customer: Customer Service 1 Star 2 Stars 3 Stars 4 Stars 5 Stars On a scale of 1 to 5 with 1 being very unsatisfied and 5 being very satisifed. Rate your satisfaction of the following during your time as a Farmtel Customer: Tech Support 1 Star 2 Stars 3 Stars 4 Stars 5 Stars On a scale of 1 to 5 with 1 being very unsatisfied and 5 being very satisifed. What improvements or changes would you like to see in the broadband service offered by KCTC? Reliability Speed Cost Customer Service Local Company OtherOther Please select all that apply Are there specific services or features you hope KCTC will introduce in the future? Considering your experience since the acquisition, how likely are you to continue using KCTC for your broadband service? 1 Star 2 Stars 3 Stars 4 Stars 5 Stars On a scale of 1 to 5 with 1 being very unsatisfied and 5 being very satisifed. Is there anything else you would like to share about your experience or any suggestions for improvement? Captcha If you are human, leave this field blank. Submit